Legal
Privacy policy
This policy explains what personal information Unreal Digital Pty Ltd (ACN 630 782 115) collects through this website, why we collect it and how we look after it.
Last updated 6 November 2026
Our commitment
We respect your privacy and handle personal information in line with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). We only collect what we need and we never sell personal information.
What we collect
When you send us an enquiry we collect the details you choose to provide, such as your name, email address, business name, the service you are interested in, your budget range and your message.
Like most websites, our hosting provider may automatically record technical information such as your IP address, browser type and the pages you visit. This is used to keep the site secure and working properly.
How we use it
- To reply to your enquiry and discuss your project
- To prepare proposals and deliver services you have asked for
- To keep our website secure and understand how it is used
- To meet our legal and accounting obligations
We will not add you to a mailing list without your permission.
Cookies
This website uses a single essential cookie to protect the contact form from spam and misuse. It does not track you across other websites. If we add analytics in future, this policy will be updated first.
Sharing and storage
Your information is stored with reputable email and hosting providers. Some of these providers may store data outside Australia, and we choose providers with strong security practices. We only share information with others when it is needed to deliver a service you have asked for, or when the law requires it.
Keeping it secure
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including encrypted connections, restricted access and keeping software up to date.
Accessing or correcting your information
You can ask to see or correct the personal information we hold about you at any time. Email us at tom@unreal.com.au and we will respond within a reasonable time.
Complaints
If you are concerned about how we have handled your information, please contact us first so we can try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
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Tell us where things stand and what you are hoping for. We will come back to you personally with honest next steps, even if that means we are not the right fit.